Successful PhD defense by Magnus R. P. Hansen

2014-06-27-magnus hansen

by Camilla Simonsen
Monday June 23rd, Magnus R. P. Hansen successfully defended his PhD project in Informatics called “Discovering the Process of User Expectating in a Pilot Implementation”.

Read about Magnus R. P. Hansen’s process of writing the PhD here (in Danish): Phd-blog I: Fra frustration til tryghed

The PhD-dissertation found that it is more important to figure out if users in contexts of Information Systems (complementary networks of hardware and software) have re-prioritized their expectations than making sure that their expectations are fulfilled.

Expectating – asking the ‘why’s and ‘how’s
Magnus R. P. Hansen found that users’ expectations in Information Systems Development projects are far more complicated to assess than the Information Systems literature has previously believed. By proposing a framework called “expectating”, the questions of “how” and “why” users change their expectations are addressed.

The study found that users characterize their expectations in different directions and do not, as previously assumed, define their expectations as “types”. Rather, users will “expectate” differently depending on what is announced in the specific project concerning Information Systems Development, what they experience and what they provide as feedback to developers and management.

The assessment committee for the PhD defense consisted of DHT researcher Jan Pries-Heje who was the chairman of the defense, Tina Blekind Jensen, Associate Professor from CBS/IT Management and Pär Ågerfalk, Professor in Informatics and Media from Uppsala University. The head of the defense was DHT researcher Keld Bødker, who is head of the Doctoral School at CBIT, Roskilde University. Jesper Simonsen was the supervisor of the PhD.

The whole thesis is available as a pdf file here: 

Discovering The Process Of User Expectating In A Pilot Implementation

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